Dr Sharma Diagnostics Ltd
87 North Rd, Poole, Dorset BH14 0LT
Tel: 01202 744747
email: info@drsharmadiagnostics.com
website: www.drsharmadiagnostics.com
Dr Sharma asks that you please read through this important information. If you are booking in as a new patient, you will be asked to sign the new patient questionnaire to state that you have done so.
Please keep this information for future reference.
Consultation Times
Telephone consultations, Zoom and Skype appointments are available Monday, Wednesday and Friday
Dr Sharma is seeing patients at his Exeter Practice Holmedale Health, 34 Denmark Rd, Exeter, Devon EX1 1SE
Please call the office to check the next available date for seeing Dr Sharma in London at The Hale Clinic, 4 Harley street, London W1G 9PB
Appointment Types and Fees
Dr Sharma’s administration team is available between 9.00am and 5:00pm, Monday to Friday. Outside of these hours please contact NHS Direct or your GP practice for any urgent
medical issue.
Prior to the first consultation you will be sent and asked to fill in and return a detailed questionnaire so that Dr Sharma can study your case before meeting with you.
Dr Sharma’s fee structure is as follows:
| New Patient first appointment (Exeter Clinic) – 1 hour *Patients who have not been seen for two years are required to book this as a one hour ‘returning patient’ appointment and also complete the Health and Wellbeing questionnaire |
£395 |
| Extended 1st appointment - 90 minutes - recommended for cancer/ complex cases or at your request | £495 |
|
Subsequent appointments (in person, email, telephone, and Skype/Zoom consultations - 30 minutes)
Please note Dr Sharma generally recommends a follow up between 4-12 weeks after the commencement of treatment (depending on your case). |
£160 |
| New Patient first appointment (London Clinic) – 1 hour Due to an increase in clinic and general charges occurred London fees are slightly higher |
£435 |
| Extended 1st appointment (London Clinic) - 90 minutes - recommended for cancer/ complex cases or at your request | £535 |
|
Subsequent appointments (London Clinic) (in person, email, telephone, and Skype/Zoom consultations - 30 minutes)
Please note Dr Sharma generally recommends a follow up between 4-12 weeks after the commencement of treatment (depending on your case). |
£180 |
Email/Letter Queries
Due to Dr Sharma’s busy schedule email / postal enquires may not be dealt with for up to 4 weeks. If your email is urgent, please call up the office on 01202 744747 and ask for your email to be allocated a place in Dr Sharma’s diary or book in a telephone consultation.
Postal / email consultation charges are pro rata as per consultation (minimum £80/15 minutes).
General Data Protection Regulations (GDPR) stipulate that all emails sent from a medical practice that contain names, addresses, email addresses and medical information must be encrypted.
- The first time we send you an email you will be asked to sign up to our secure portal system called Egress.
- Please take a moment to follow the instruction and register.
- You will be asked to create a password, and this is for use on any other device you would like to use to open emails from Dr Sharma.
- Once you have done so you will not need to do so again.
Cancellation
Cancellations within 48 hours or non-attendance/call may be charged at the above rates.
Payment
At the time of booking, you will be asked to provide debit or credit card details. Cheque payment must be presented 3 days prior to the appointment. Generally, fees will be charged to your card on the morning of your consultation with Dr Sharma. Such payment methods are required to hold a booking.
Dr Sharma Diagnostics Ltd (DSDL) will use and store securely any credit card details you have given to pay for consultations with Dr Sharma and for any tests/investigations. The DSDL accountants also run The Dispensary Bureau Limited (TDBL) who distribute Dr Sharma's and other practitioner's prescriptions. Your card details will be held securely by TDBL as well. We thank you and hope you understand this makes accounting a simpler process for both parties in this very large and busy practice.
Future appointment fees, tests and investigations and products obtained from The Dispensary Bureau Limited will also be charged to this card unless you instruct us otherwise which can be done through calling 01202 744747. Dr Sharma will endeavour to advise you of further charges regarding investigations and medication in the consultation.
Regarding Your General Practitioner
Whilst respecting your right to confidentiality, Dr Sharma would recommend you grant permission for him to advise your General Practitioner of your visit. There is a section in the new patient form for details. You need to discuss with Dr Sharma any reasons you may have if you wish to withdraw permission.
The Dispensary Bureau Ltd – Tel:01202 714161
There are now so many brands of naturopathic supplements and Homeopathic remedies available on the market quality can no longer be assured on the ‘High Street’. Dr Sharma is continually researching supplements, herbs and remedies that have higher absorption and benefits and has obtained as much assurance as possible that these are pesticide and additive free.
To remove the necessity of patient's having to contact more than one supplier to get products recommended by Dr Sharma, he suggests patients use the services of The Dispensary Bureau which stocks the preferred products of several doctors and practitioners. If you would prefer not to use The Dispensary service, please tell Dr Sharma at the consultation.
Dr Sharma may recommend the use of intravenous therapy including vitamins, minerals, amino acids, fatty acids, and other nutrients. Charges for IV infusions are inclusive of cost price medication, nursing fees, other administration fees, prescriptions charges and contribution to insurance/indemnity fees.
GMC Good Medical Practice requires doctors to be honest and open in any financial arrangements and in financial and commercial dealings with patients and other organisations. Dr Sharma and his family are not shareholders or involved with the running of The Dispensary Bureau in any way although the practice, Dr Sharma Diagnostics Ltd, may receive fees when asked to provide advice and expertise.
Homeopathic Remedies
Many initial prescriptions from Dr Sharma will contain homeopathic remedies. Homeopathic remedy action may be destroyed by certain compounds, in particular mint which is often found in toothpaste. An advice sheet will be sent but please note that such prescriptions will automatically include mint-free toothpaste, at an additional cost of around £10, so please advise Dr Sharma or The Dispensary if this is not needed.
Tests and Investigations
Dr Sharma’s use of both conventional and Eastern approaches allows him to combine conventional and advanced tests and investigations with techniques such as pulse and tongue diagnosis in his consultations. Investigations may include obtaining samples of blood, urine, stool, or saliva and occasionally hair. These are sent to specialist laboratories around the UK, the USA, and labs in Europe. You may be sent kits or asked to visit laboratories locally for samples to be taken or collected.
Dr Sharma will advise you of further fees and charges before obtaining your consent to additional investigations or treatments.
Charges for tests conducted through Dr Sharma Diagnostics Ltd include administration costs and fees for time set aside for Dr Sharma to report on the results
Medical Insurance
Most medical insurers that have complementary medical cover in their policies will cover Dr Sharma’s fees, as a specialist in homeopathy, up to their capped maximum. It is unlikely that insurance will cover the full fees, nor do they usually cover any tests and investigations, remedies, or supplements. A referral letter to Dr Sharma from a specialist or a GP is usually required. Anybody wishing to use insurance to cover costs should first check with their insurers and bring insurance forms for completion to the consultation. It is necessary for you to have received prior authorization from your insurance company. Please note it is necessary for you to pay all fees and costs and then reclaim this from your insurers. Insurance forms filled in or letters written on your behalf at any time after the consultation will incur a charge for completion at the pro rata rate of a consultation and may require a telephone appointment if Dr Sharma feels that there may be any issues arising out of the completion of the form. This may not be recoverable through insurance.
Confidentiality
At all times your details are kept confidential. Please visit our website www.drsharmadiagnostics.com
to view our Privacy Policy.
Complaints
A full copy of our complaints procedure can be found on our website www.drsharmadignostics.com or it can be sent to you on request.
Onward Referral
Dr Sharma works with many Conventional and Complementary doctors/practitioners and may discuss referring you if a specialist is required. Please note consultations with specialist colleagues, tests and investigations, courses of treatment and/or medication/remedy programs will incur further expense dealt with directly with them.
Chaperones
It is the policy of Dr Sharma’s practice to ensure that all patients are offered the presence of a chaperone before any examination, treatment or procedure is performed.
All patients attending the clinic have the right to a chaperone being present during any examination, treatment, or procedure. The patient’s right to a chaperone extends to the patient bringing a relative or friend to accompany them during the examination or treatment.
Children and Childminding
Dr Sharma is certified to treat children and vulnerable adults as is required for any doctor to see children under the age of 18. Employees of The Hale Clinic and Holmedale Health cannot act in loco parentis therefore should you need to bring a child/baby with you please ensure that they are suitably supervised at all times.
Labelling of supplements
All supplements and herbal medicines will be labelled. Herbal medicines are effectively nature’s drugs. Dr Sharma will mention this at the time of prescribing but please note any such medication may have adverse effects and, like any orthodox drug, these effects can be aggressive (in extremely rare instances, they can be fatal). You should stop any medication immediately if an adverse reaction takes place that you think is associated with treatment and contact your GP, NHS Direct or go to your local A&E as well as contacting Dr Sharma.
How to find us
